Need help with my ulephone be touch 2 (screenbug)...."SOLVED"

AdOS16

New Member
Sep 14, 2015
17
17
3
#1
Hello everybody,I need your help, or rather review,I bought a Ulefone Be Touch 2 by Everbuying, I flashed this phone for root/custom recovery (By XDA Method), that's very well, except when I put the battery to start it...I'll drop video for you to watch and tell me what you think.https://www.youtube.com/watch?v=JL_xEzbeGWgQuestion: is it fixable? Screen is dead? HardBrick? Thank's by advance
 
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Percymama

Super Moderator
Super Moderator
Mar 19, 2014
4,646
1,546
113
Cornwall United Kingdom
#2
Hi

Can you get into recovery at all?

It looks like the LCD Drivers are corrupted but cant see how?

Anyway, if you can get into recovery menu try and wipe user data and system cache (factory reset) that might fix things  :derisive:
 
Likes: AdOS16

AdOS16

New Member
Sep 14, 2015
17
17
3
#6
I reflash, always the same screen...

I can not understand why, it's crazy!, I removed a while ago and everything seems to me correct. I don't know what to do now.
 
Likes: mrsim

itxtutor

Editor in Chief
Staff member
May 15, 2015
60,104
471
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#8
i dont think its a software problem.

format and reflash. if still occurs , try to open the phone and check display connection. if still like this the display looks broken
 
Sep 25, 2015
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27
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#15
Just after flashing their factory rom, I had the same issue.  Tje phone worked well a few minutes before flashing.  I am sure this  is not an hardware issue.

 

Also, I have access to the phone dialer almost instantanly ( doing a blind press ) The phone does not go to the Android first wizard.

 

 
 
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AdOS16

New Member
Sep 14, 2015
17
17
3
#16
This is a software bug.  You dont need to buy a screen ... I am awaing a new rom from Ulefone.  I had the same issue flashing
too late, the screen has had dispatched

Just after flashing their factory rom, I had the same issue.  Tje phone worked well a few minutes before flashing.  I am sure this  is not an hardware issue.

 

Also, I have access to the phone dialer almost instantanly ( doing a blind press ) The phone does not go to the Android first wizard.

 

 
yes, me too, before flashing, the phone worked well, and just after, this screen appear. if you have the ROM, think to share, or any solution. 

 

Thank's
 
Likes: mrsim
Sep 25, 2015
20
27
13
#17
I sent an email to Ulefone.  I was speaking with a CS rep on facebook and he kindly ask to send an email to service@ulefone.com

I am waiting for a reply for them.  Here is the original email

À service



 

 

 

 

 

Good day Ulefone 

I need some help please from you guys for my Ulefone Be Touch 2

 

OTA was not working properly on the phone, so one of your nice CS representative on facebook gave me that link to reflash the phone : http://ulefone.com/download/betouch2.html

 

I have follow the instructions and the flashing process finished without errors on the computer.

 

However, the phone boot without a display, well there is a display but I see nothing on the screen and I cannot do anything on the phone right now because of that.

 

I can assure you that this is not a hardware issue because the phone was just working fine before the flash and the screen displays some light.

 

I think this is a software issue when I tried to flash the phone.  I have tried several time but with the same issue.

 

I do not want to send the phone back because I am sure I can fix it myself with your help.

 

Since I think this is a software issue it is possible to have the exact software you use to flash the phone ? Or having help from you to solve the problem ? If I have this kind of issue I am sure I won't be alone with that problem.

 

Again, you are doing a wonderful job and your products are top of the lines.

 

Thank you in advance for you help.

 

 
 
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