on Friday related to a problem that some AirPods Pro users have been experiencing. The page, titled “AirPods Pro Service Program for Sound Issues,” starts out by saying that a small number of AirPods Pro units manufactured before this month are having sound issues. These issues include crackling and static-like sounds that increase in volume in loud environments.
Users also complained that Active Noise Cancellation (ANC), the feature that eliminates ambient and background noise from the AirPods Pro, isn’t working as expected. Sometimes background noises like traffic …