Amazon scammers used hacks and bribes to make millions off fake returns

Illustration of Amazon’s wordmark on an orange, black, and tan background made up of overlapping lines.
Illustration by Alex Castro / The Verge

Amazon is suing a naughty but enterprising group called REKK for offering a paid service to willing shoppers looking to get big-ticket items like laptops and game consoles for cheap by exploiting its return and refund system.

This isn’t like the times you try to return a small item purchased from Amazon, like a pair of socks, and the system refunds you without telling you to send it back. As reported by Bloomberg, Amazon’s lawsuit accuses REKK of using social engineering and phishing attacks on Amazon fulfillment employees or bribes to get millions of dollars in refunds without actually sending the items back.

Image: US District Court

A text exchange shows REKK recruiting an Amazon employee.

REKK advertised…

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